Help the student learn
The whole product is built to guide, not to tell. A turn that gives away the answer is treated as a bug, because the copied answer teaches nothing and the guided one is what sticks.
Integrity and care
Where the line is
Our principles
The whole product is built to guide, not to tell. A turn that gives away the answer is treated as a bug, because the copied answer teaches nothing and the guided one is what sticks.
Tutorly will not write a finished deliverable for you to hand in. If you ask straight out for the answer to graded work, it acknowledges the wish and offers the next small step instead.
Tutorly reasons carefully and, like any tutor, can be wrong. It is a learning tool, not an answer key, and it says so. If an answer does not match your textbook, tell it, and it will work through it again with you.
Privacy and care
Your work is yours. It is sent to a model provider to produce your session and for nothing else, under agreements that prohibit training on that traffic. We do not sell it and we do not use it to train anything. You can export or delete any session, or your whole account, from Settings, which removes it from our database.
Tutorly is friendly, encouraging and never condescending, which matters most for younger students. For students under 18 we keep a parent-friendly approach: on the Family plan a parent sees the topics a student has worked on and the time they spent, and never the content of a session, because the work belongs to the student.
If you are a parent or a teacher and something here does not sit right, tell us at privacy@tutorlylabs.com. The Security and Your data pages have the specifics.